Terms of Service
PLEASE READ THESE TERMS OF USE AND
CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS,
REMEDIES AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS, AND
A CLAUSE THAT GOVERNS THE JURISDICTION AND VENUE OF DISPUTES.
Last Updated: May 22, 2012
recRent, LLc.. (hereafter referred
to as "recRent", "we", "us", or "our") provides an
online booking system that connects Rental Businesses who have recreational
equipment to rent with customers/renters seeking to rent such recreational
equipment (collectively, the “Services”), which Services are accessible
at http://www.recrent.com and any other websites through which recRent makes the Services available
(collectively, the “Site”) and as an application for mobile devices (the
“Application”). By using the Site and Application, you agree to comply
with and be legally bound by the terms and conditions of these Terms of Service
("Terms"), whether or not you become a registered user of the Services.
These Terms govern your access to and use of the Site, Application and Services
and all Collective Content (defined below), and constitute a binding legal
agreement between you and recRent. Please read carefully these Terms and our
Privacy Policy, which may be found at
http://www.recrent.com/terms, and which is incorporated by
reference into these Terms. If you do not agree to these Terms, you have no
right to obtain information from or otherwise continue using the Site or
Application. Failure to use the Site and Application in accordance with these
Terms may subject you to civil and criminal penalties.
THE SITE, APPLICATION AND SERVICES
COMPRISE AN ONLINE PLATFORM THROUGH WHICH RENTAL BUSINESSES (DEFINED BELOW) MAY
CREATE LISTINGS (DEFINED BELOW) FOR RECREATIONAL EQUIPMENT
(DEFINED BELOW) AND RENTERS (DEFINED
BELOW) MAY LEARN ABOUT AND BOOK RECREATIONAL RENTALS. YOU UNDERSTAND AND AGREE
THAT RECRENTRECRENT IS NOT A PARTY TO ANY AGREEMENTS ENTERED INTO BETWEEN RENTAL
BUSINESSES AND RENTERS, NOR IS RECRENT A REAL ESTATE BROKER, AGENT OR INSURER.
RECRENT HAS NO CONTROL OVER THE CONDUCT OF RENTAL BUSINESSES, RENTERS AND OTHER
USERS OF THE SITE, APPLICATION AND SERVICES OR ANY RENTAL EQUIPMENT, AND
DISCLAIMS ALL LIABILITY IN THIS REGARD.
Key Terms
“recRent Content” means all Content that recRent makes available through
the Site, Application, or Services, including any Content licensed from a third
party, but excluding Member Content.
“Collective Content” means Member Content and recRent Content.
“Content” means text, graphics, images, music, software (excluding the
Application), audio, video, information or other materials.
“Renter” means a Member who requests a booking of Recreational Equipment
via the Site, Application or Services, or a Member who rents Recreational
Equipment and is not the Rental Business for such Recreational Equipment.
“Rental Business” means a Member who creates a Listing via the Site,
Application and Services.
“Listing” means Recreational Equipment that is listed by a Rental
Business as available for rental via the Site, Application, and Services.
“Member” means a person who completes recRent’s account registration
process, including, but not limited to Rental Business and Renters, as described
under “Account Registration” below.
“Member Content” means all Content that a Member posts, uploads,
publishes, submits or transmits to be made available through the Site,
Application or Services.
“Tax” or “Taxes” mean any sales taxes, value added taxes (VAT),
goods and services taxes (GST) and other similar municipal, state and federal
indirect or other withholding and personal or corporate income taxes.
Certain areas of the Site and Application (and your access to or use of certain
aspects of the Services or Collective Content) may have different terms and
conditions posted or may require you to agree with and accept additional terms
and conditions. If there is a conflict between these Terms and terms and
conditions posted for a specific area of the Site, Application, Services, or
Collective Content, the latter terms and conditions will take precedence with
respect to your use of or access to that area of the Site, Application,
Services, or Collective Content.
YOU ACKNOWLEDGE AND AGREE THAT, BY
ACCESSING OR USING THE SITE, APPLICATION OR SERVICES OR BY DOWNLOADING OR
POSTING ANY CONTENT FROM OR ON THE SITE, VIA THE APPLICATION OR THROUGH THE
SERVICES , YOU ARE INDICATING THAT YOU HAVE READ, AND THAT YOU UNDERSTAND AND
AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE
SITE AND APPLICATION. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT
TO ACCESS OR USE THE SITE, APPLICATION, SERVICES, OR COLLECTIVE CONTENT. If you
accept or agree to these Terms on behalf of a company or other legal entity, you
represent and warrant that you have the authority to bind that company or other
legal entity to these Terms and, in such event, “you” and “your” will refer and
apply to that company or other legal entity.
Modification
recRent reserves the right, at its sole discretion, to modify the Site,
Application or Services or to modify these Terms, including the Service Fees and
Booking Fees, at any time and without prior notice. If we modify these Terms, we
will post the modification on the Site or via the Application or provide you
with notice of the modification. We will also update the “Last Updated Date” at
the top of these Terms. By continuing to access or use the Site, Application or
Services after we have posted a modification on the Site or via the Application
or have provided you with notice of a modification, you are indicating that you
agree to be bound by the modified Terms. If the modified Terms are not
acceptable to you, your only recourse is to cease using the Site, Application
and Services.
Eligibility
The Site, Application and Services are intended solely for persons who are 18 or
older. Any access to or use of the Site, Application or Services by anyone under
18 is expressly prohibited. By accessing or using the Site, Application or
Services you represent and warrant that you are 18 or older.
How the Site, Application and Services Work
The Site, Application and Services can be used to facilitate the listing and
booking of recreational vehicles and equipment (“Recreational Equipment”). Such
Recreational Equipment is included in Listings on the Site, Application and
Services by Rental Businesses. You may view Listings as an unregistered visitor
to the Site, Application and Services; however, if you wish to book
Recreational Equipment or create a
Listing, you must first register to create a recRent Account (defined below).
As stated above, recRent makes available a platform or marketplace with related
technology for Renters and Rental Businesses to meet online and arrange for
bookings of Recreational Equipment. recRent is not an owner or operator of a
Rental Business, including, but not limited to, off road vehicles, RV’s,
watercraft, other vehicles or
Recreational Equipment, nor is it a provider of rentals, including, but not
limited to, off road vehicles, RV’s, watercraft, other vehicles or Recreational
Equipment and recRent does not own, sell, resell, furnish, provide, rent,
re-rent, manage and/or control rental equipment, including, but not limited to,
off road vehicles, RV’s, watercraft, , other vehicles or Recreational Equipment
or transportation or travel services. recRent’s responsibilities are limited to:
(i) facilitating the availability of the Site, Application and Services and (ii)
serving as the limited agent of each Rental Business for the purpose of
accepting bookings from Renters on behalf of the Rental Business.
PLEASE NOTE THAT, AS STATED ABOVE,
THE SITE, APPLICATION AND SERVICES ARE INTENDED TO BE USED TO FACILITATE THE
BOOKING OFRECREATIONAL EQUIPMENT. RECRENT CANNOT AND DOES NOT CONTROL THE
CONTENT CONTAINED IN ANY LISTINGS AND THE CONDITION, LEGALITY OR SUITABILITY OF
ANYRECREATIONAL EQUIPMENT. RECRENT IS NOT RESPONSIBLE FOR AND DISCLAIMS ANY AND
ALL LIABILITY RELATED TO ANY AND ALL LISTINGS AND RECREATIONAL EQUIPMENT.
ACCORDINGLY, ANY BOOKINGS WILL BE MADE AT THE RENTER’S OWN RISK.
Account Registration
In order to access certain features of the Site and Application, and to book
Recreational Equipment or create a
Listing, you must register to create an account (“recRent Account”) and
become a Member. You may register to join the Services directly via the Site or
Application or as described in this section.
You can also register to join by
logging into your account with certain third party social networking sites (“SNS”)
(including, but not limited to, Facebook); each such account, a “Third Party
Account”, via our Site or Application, as described below. As part of the
functionality of the Site, Application and Services, you may link your recRent
Account with Third Party Accounts, by either: (i) providing your Third Party
Account login information to recRent through the Site, Services or Application;
or (ii) allowing recRent to access your Third Party Account, as is permitted
under the applicable terms and conditions that govern your use of each Third
Party Account. You represent that you are entitled to disclose your Third Party
Account login information to recRent and/or grant recRent access to your Third
Party Account (including, but not limited to, for use for the purposes described
herein), without breach by you of any of the terms and conditions that govern
your use of the applicable Third Party Account and without obligating recRent to
pay any fees or making recRent subject to any usage limitations imposed by such
third party service providers. By granting recRent access to any Third Party
Accounts, you understand that recRent will access, make available and store (if
applicable) any Content that you have provided to and stored in your Third Party
Account (“SNS Content”) so that it is available on and through the Site,
Services and Application via your recRent Account and recRent Account profile
page. Unless otherwise specified in these Terms, all SNS Content, if any, will
be considered to be Member Content for all purposes of these Terms. Depending on
the Third Party Accounts you choose and subject to the privacy settings that you
have set in such Third Party Accounts, personally identifiable information that
you post to your Third Party Accounts will be available on and through your
recRent Account on the Site, Services and Application. Please note that if a
Third Party Account or associated service becomes unavailable or recRent’s
access to such Third Party Account is terminated by the third party service
provider, then SNS Content will no longer be available on and through the Site,
Services and Application. You have the ability to disable the connection between
your recRent Account and your Third Party Accounts, at any time, by accessing
the “Settings” section of the Site and Application. PLEASE NOTE THAT YOUR
RELATIONSHIP WITH THE THIRD PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD
PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD PARTY
SERVICE PROVIDERS. recRent makes no effort to review any SNS Content for any
purpose, including but not limited to, for accuracy, legality or
non-infringement and recRent is not responsible for any SNS Content.
We will create your recRent
Account and your recRent Account profile page for your use of the Site and
Application based upon the personal information you provide to us or that we
obtain via an SNS as described above. You may not have more than one (1) active
recRent Account. You agree to provide accurate, current and complete information
during the registration process and to update such information to keep it
accurate, current and complete. recRent reserves the right to suspend or
terminate your recRent Account and your access to the Site, Application and
Services if you create more than one (1) recRent Account or if any information
provided during the registration process or thereafter proves to be inaccurate,
not current or incomplete. You are responsible for safeguarding your password.
You agree that you will not disclose your password to any third party and that
you will take sole responsibility for any activities or actions under your
recRent Account, whether or not you have authorized such activities or actions.
You will immediately notify recRent of any unauthorized use of your recRent
Account.
Recreational Equipment Listings
As a Rental Business, you may
create Listings. To this end, you will be asked a variety of questions about the
Recreational Equipment to be listed, including, but not limited to, the
location, capacity, size, features, availability of the Recreational Equipment
and pricing and related rules and financial terms. In order to be featured in
Listings via the Site, Application and Services, all Recreational Equipment must
have valid physical addresses. Listings will be made publicly available via the
Site, Application and Services. Other Users & Members will be able to book your
Recreational Equipment via the Site, Application and Services based upon the
information provided in your Listing. You understand and agree that once a
Renter requests a booking of your Recreational Equipment, the price for such
booking may not be altered unless the Renter requests a modification to the
booking.
You acknowledge and agree that you
are responsible for any and all Listings you post. Accordingly, you represent
and warrant that any Listing you post and the booking of, or Renter rents,
Recreational Equipment in a Listing you post (i) will not breach any agreements
you have entered into with any third parties and (ii) will (a) be in compliance
with all applicable laws, Tax requirements, and rules and regulations that may
apply to any Recreational Equipment included in a Listing you post, including,
but not limited to, renting laws and laws governing rentals of recreational
vehicles and equipment and (b) not conflict with the rights of third parties.
Please note that recRent assumes no responsibility for a Rental Business’
compliance with any applicable laws, rules and regulations. recRent reserves the
right, at any time and without prior notice, to remove or disable access to any
Listing for any reason, including Listings that recRent, in its sole discretion,
considers to be objectionable for any reason, in violation of these Terms or
otherwise harmful to the Site, Application or Services.
You understand and agree that
recRent does not act as an insurer or as a contracting agent for you as a Rental
Business. If a Renter requests a booking of your Recreational Equipment and
rents your Recreational Equipment, any agreement you enter into with such Renter
is between you and the Renter and recRent is not a party thereto.
Notwithstanding the foregoing, recRent serves as the limited authorized agent of
the Rental Business for the purpose of accepting bookings & payments from
Renters on behalf of the Rental Business and is responsible for transmitting
such payments to the Rental Business.
When you create a Listing, you may
also choose to include certain requirements which must be met by the Users or
Members who are eligible to request a booking of your Recreational Equipment,
including, but not limited to, requiring Users or Members to have a valid credit
card or payment method, in order to book your Recreational Equipment. Any User
or Member wishing to book Recreational Equipment included in Listings with such
requirements must meet these requirements. More information on how to set such
requirements is available via the “Rental Businessing” section of the Site,
Application and Services.
If you are a Rental Business,
recRent does not provide any information
pertaining to the User or Member before the booking of your Recreational
Equipment. You acknowledge and agree that, as a Rental Business, you are
responsible for your own acts and omissions and are also responsible for the
acts and omissions of any individuals who rent or are otherwise present at the
time of rental of the Recreational Equipment, excluding the Renter (and the
individuals the Renter invites to use the Recreational
Equipment, if applicable.)
recRent recommends that Rental
Businesses obtain appropriate insurance for their Recreational Equipment. Please
review any insurance policy that you may have for your Recreational Equipment
carefully, and in particular please make sure that you are familiar with and
understand any exclusions to, and any deductibles that may apply for, such
insurance policy, including, but not limited to, whether or not your insurance
policy will cover the actions or inactions of Renters (and the individuals the
Renter invites to use the Recreational Equipment, if applicable) while using
your Recreational Equipment.
No Endorsement
recRent does not endorse any
Rental Business or any Recreational Equipment. In addition, although these Terms
require Rentla Businesses to provide accurate information, we do not attempt to
confirm, and do not confirm, any Rental Business’ or Member’s purported
identity. You are responsible for determining the identity and suitability of
others who you contact via the Site, Application and Services. Except as
provided in the recRent Rental Business Guarantee Terms and Conditions (“recRent
Rental Business Guarantee”), which is an agreement between recRent and
Rental Businesses, we will not be responsible for any damage or harm resulting
from your interactions with other Users or Members. (Please see recRent’s Rental
Business Guarantee Terms and Conditions at
www.recrent.com/terms for information about the recRent Rental Business
Guarantee.)
By using the Site, Application or
Services, you agree that any legal remedy or liability that you seek to obtain
for actions or omissions of other Users or Members or other third parties will
be limited to a claim against the particular Users or Members or other third
parties who caused you harm and you agree not to attempt to impose liability on,
or seek any legal remedy from recRent with respect to such actions or omissions.
Accordingly, we encourage you to communicate directly with other Users or
Members on the Site and Services regarding any bookings or Listings made by you.
This limitation shall not apply to any claim by a Rental Business against
recRent regarding the remittance of payments received from a Renter by recRent
on behalf of a Rental Business, which instead shall be subject to the
limitations described in the section below entitled “Limitation of Liability”.
Bookings and Financial Terms
Bookings and Financial Terms for
Rental Businesses
If you are a Rental Business and a booking is requested for your Recreational
Equipment via the Site, Application and Services, you will be required to
provide the rental of the recreational equipment as described in the booking to
the Renter.. When a booking is requested via the Site, Application and Services,
we will share with you (i) the first and last name, address, email, and phone
number of the Renter who has requested the booking, (ii) also payment details
will be accessible to the Rental Business through their Membership portal. ,
(iii) payment will also be received from the Renter to reserve the Recreational
Equipment(iv) an email will be sent to the Renter with the confirmation of
payments made and the Booking details included. . If you are unable to provide
the Recreational Equipment as described in the Booking then any amount collected
for the rental of the Recreational Equipment must be refunded to the Customer.
When a
booking is requested by a Renter, recRent will send you an email, text message
or message via the Application confirming such booking, depending on the
selections you make via the Site, Application and Services.
The fees displayed in each Listing
are comprised of the Recreational Equipment Fees (defined below) and the Renter
Fees (defined below.) Where applicable, Taxes may be charged in addition to the
Recreational Equipment Fees and Renter Fees. The Recreational Equipment Fees,
the Renter Fees and applicable Taxes are collectively referred to in these Terms
as the “Total Fees”. The amounts due and payable by a Renter solely
relating to a Rental Business’ Recreational Equipment are the “Recreational
Equipment Fees”. Please note that it is the Rental Business and not recRent
which determines the Recreational Equipment Fees. The Recreational Equipment Fee
may include a individual fees, at the Rental Business’ discretion.
recRent charges a fee to Renters
based upon a percentage of applicable Recreational Equipment Fees which are the
“Renter Fees”. The Renter Fees are added to the Recreational Equipment
Fees to calculate the Total Fees (which will also include applicable Taxes)
displayed in the applicable Listing. recRent will collect the Renter Fees at the
time of bookingand will initiate payment of the Recreational Equipment Fees for
the Rental Business for the Reserve or Total amount selected by the User or
Member. The Balance Due will be handled solely by the Rental Business at the
time of rental of the Recreational Equipment. recRent does not act as a Payment
Agent for Rental Business
Each Rental Business is responsible to provide payment processor credentials
through their Membership portal to collect and accept payment from Users or
Members who make relevant bookings. All
Recreational Equipment Fees will be collected through the Rental Business and
their chosen payment processor. Renter
Fees or Booking fees will be collected solely through recRent. Any payment received through the Site,
Application to the Rental Business shall be considered as a payment for the
rental of the Recreational Equipment and the Rental Business will make the
Recreational Equipment available to Renter in the agreed upon manner as the
Rental Business has received the Recreational Equipment Fees. Each Rental
Business agrees that in accordance with the cancellation policy selected by the
Rental Business and reflected in the relevant Listing, (i) permit the Renter to
cancel the booking and (ii) refund to the Renter that portion of the
Recreational Equipment Fees specified in the applicable cancellation policy. In
providing and initiating payment in behalf of the Rental Business recRent
assumes no liability for any acts or omissions of the Rental Business.
Please note that recRent does not
currently charge fees for the creation of Listings. However, you acknowledge and
agree that recRent reserves the right, in its sole discretion, to charge you for
and collect fees from you for the creation of Listings. Please note that recRent
will provide notice of any Listing fee collection via the Site, Application and
Services, prior to implementing such a Listing fee feature.
Bookings and Financial Terms for
Renters
The Rental Businesss, not recRent, are solely responsible for honoring any
confirmed bookings and making available any Recreational Equipment reserved
through the Site, Application and Services. If you, as a Renter, choose to enter
into a transaction with a Rental Business for the booking of an Recreational
Equipment, you agree and understand that you will be required to enter into an
agreement with the Rental Business and you agree to accept any terms,
conditions, rules and restrictions associated with such Recreational Equipment
imposed by the Rental Business. You acknowledge and agree that you, and not
recRent, will be responsible for performing the obligations of any such
agreements, that recRent is not a party to such agreements, and that, with the
exception of its payment obligations hereunder, recRent disclaims all liability
arising from or related to any such agreements. You acknowledge and agree that,
notwithstanding the fact that recRent is not a party to the agreement between
you and the Rental Business, recRent acts to initiate payment on behalf of the
Rental Business for the limited purpose of accepting payments from you on behalf
of the Rental Business. Upon your payment of amounts to the Rental Business,
recRent has no further payment obligation to the Rental Business.
Listings for Recreational
Equipment will specify the Total Fees. If a requested booking is cancelled, any
amounts collected by the Rental Business shall be refunded to such Renter by the
Rental Business, depending on the selections the Renter makes via the Site and
Application, and any pre-authorization of such Renter’s credit card will be
released, if applicable. The Rental Business will be responsible any refunds for
cancellations and for performing the obligations of any such agreements, recRent
is not a party to such agreements.
You agree to pay recRent for the
Booking Fees and the Rental Business for the Total Fees for any booking
requested in connection with recRent if
such requested bookings are confirmed by the applicable Rental Business. In
order to establish a booking you understand and agree that recRent, on behalf of
the Rental Business, reserves the right, in its sole discretion, to (i) initiate
payment or pre-authorization on behalf of the Rental Business via your credit
card for the Total Fees or (ii) charge your credit card a nominal amount, not to
exceed one dollar ($1), or a similar sum in the currency in which you are
transacting ( e.g. one euro or one British pound) to verify your credit card.
RecRent will initiate payment on behalf of the Rental Business forthe Total Fees
in accordance with the terms and conditions of these Terms and the pricing terms
set forth in the applicable Listing. Please note that recRent cannot control any
fees that may be charged to a Renter by his or her bank related to recRent’s
collection of the Total Fees, and recRent disclaims all liability in this
regard.
In connection with your requested booking, you will be asked to provide
customary billing information such as name, billing address and credit card
information either to recRent, the Rental Business or their third party payment
processors. You agree to pay the Rental Business and
agree to pay recRent for any confirmed
bookings made as a User or Member of the Site or Application in accordance with
these Terms by one of the methods described on the Site or Application – e.g. by
PayPal or credit card. You hereby authorize the collection of such amounts by
charging the credit card provided as part of requesting the booking, either
directly by the Rental Business and
recRent or indirectly, via a third party online payment processor or by one of
the payment methods described on the Site or Application. You also authorize the
Rental Business to charge your credit card in the event of damage caused to
Recreational Equipment as contemplated under “Damage to Recreational Equipment”
below and for Security Deposits, if applicable. If you are directed to the
Businesses or recRent’s third party payment processor, you may be subject to
terms and conditions governing use of that third party’s service and that third
party’s personal information collection practices. Please review such terms and
conditions and privacy policy before using the services. Once your confirmed
booking transaction is complete you will receive a confirmation email
summarizing your confirmed booking.
Security Deposits
Rental Businesses may choose to
include security deposits in their Listings (“Security Deposits”). Each
Listing will describe whether a Security Deposit is required for the applicable
Recreational Equipment. If a Security Deposit is included in a Listing for a
confirmed booking of Recreational Equipment, the
Rental Business may obtain a pre-authorization of the Renter’s credit card in
the amount the Rental Business determines for the Security Deposit within a
reasonable time prior to the Renter’s pick up at the applicable Rental
Business’s specified location All
interactions related to Security Deposits are between Rental Business and the
Renter and recRent will not be a party to such transactions. The Rental Business
will be responsible any Security Deposits and for performing the obligations of
any such agreements, recRent is not a party to such agreements. Also recRent is
not responsible for administering or accepting any claims by Rental Business’
related to Security Deposits, and disclaims any and all liability in this
regard.
Service Fees
In consideration for providing the
Services, recRent collects service fees from Rental Business’ and Renters (“Service
Fees”). Service Fees are made up of two (2) components: (i) Renter Fees and
(ii) a fee that is charged to the Rental Business based upon subscription plans
with relevant amounts specific to services provided (“Rental Business Fees”).
Where applicable, Taxes may also be charged in addition to the Rental Business
Fees. Rental Business Fees are collectedfrom the Rental Business depending on
the specification of the subscription and the term of the subscription.Renter
Fees are, as noted above, included in the Total Fees. Renter Fees will be
collected by each individual Rental Business and Service Fees will be collected
by recRent by
payment methods described on the Site or via the Application.
Except as otherwise provided herein,
Service Fees are non-refundable.
General Booking and Financial
Terms
Cancellations and Refunds
If, as a Renter, you wish to cancel a confirmed booking made via the Site,
Application and Services, either prior to or after arriving at the Rental
Business location to rent the Recreational Equipment, the cancellation policy of
the Rental Business contained in the applicable Listing will apply to such
cancellation. The Rental Business’ ability to refund the Recreational Equipment
Fees and other amounts charged to you will depend upon the terms of the
applicable cancellation policy. Details regarding refunds and cancellation
policies are available via the Site and Application.
If a Rental Business cancels a
confirmed booking made via the Site, Services, and Application, (i) the Rental
Business will refund the Recreational Equipment Fees for such booking to the
applicable Renter within a commercially reasonable time of the cancellation
although the Service Fee collected by recRent will not be refunded. If a Rental
Business cancelled a confirmed booking and you, as a Renter, have not received
an email or other communication from recRent, please contact recRent at
http://www.recrent.com/contact.
Recurring Payments
In some instances, Renters may be required to make recurring, incremental
payments toward the Total Fees owed for a confirmed booking before beginning his
or her rental of the applicable Recreational Equipment (collectively, “Recurring
Payments”). More information on Recurring Payments will be made available
via the Site, Application and Services, if applicable. If Recurring Payments
apply to your payment obligations for Total Fees owed for a confirmed booking,
you authorize recRent, on behalf of the Rental Business, to initiate the
collection of the Total Fees in the increments and at the frequency associated
with the applicable Recurring Payments, identified on the Site, Application and
Services.
Damage to Recreational Equipment
As a Renter, you are responsible for returning the Recreational Equipment in the
condition it was in when you left with the rental. You acknowledge and agree
that, as a Renter, you are responsible for your own acts and omissions and are
also responsible for the acts and omissions of any individuals who you allow to
use, or otherwise provide access to, the Recreational Equipment. In the event
that a Rental Business claims otherwise and provides evidence of damage,
including but not limited to, photographs, you agree to pay the cost of
replacing the damaged items with equivalent items or compensating the Rental
Business for relevant damage. After being notified of the damage, the payment
will be charged and taken from the credit
card on file in your recRent Booking. Rental Businesses also reserve the right
to charge the credit card on file in your recRent Booking, or otherwise collect
payment from you and pursue any avenues available in this regard, including
using Security Deposits, in situations in which you have been determined, in the
Rental Business’ sole discretion, to have damaged any Recreational Equipment,
including, but not limited to, in relation to any payment requests made by
Rental Business.. If we are unable to charge the credit card on file or
otherwise collect payment from you, you agree to remit payment for any damage to
the Recreational Equipment to the applicable Rental Business.
Both Renters and Rental Businesses
agree to cooperate and assist each other in good faith and provide each other
with relevant information requested of each other in order to resolve any damage
or claims relating to the Rental Equipment.
In the case of a dispute recRent will not participate as a mediator and
all agreements, leases, and rental requirements must be enforced by the Rental
Business and the resolution is solely left to the discretion of the Renter and
the Rental Business. In the case of a
complaint regarding the misuse or abuse of the Site, Application, or the
Services, the Renter or Rental Business can submit a complaint to recRent and
they agree to provide any relevant information with respect to any investigation
undertaken by recRent or a representative of recRent regarding use or abuse of
the Site, Application or the Services.
User Conduct
You understand and agree that you
are solely responsible for compliance with any and all laws, rules, regulations,
and Tax obligations that may apply to your use of the Site, Application,
Services and Content. In connection with your use of our Site, Application and
Services, you may not and you agree that you will not:
violate any local, state,
provincial, national, or other law or regulation, or any order of a court,
including, without limitation, zoning restrictions and Tax regulations;
use manual or automated software, devices, scripts robots, other means or
processes to access, “scrape,” “crawl” or “spider” any web pages or other
services contained in the Site, Application, Services or Content;
use the Site, Application or Services for any commercial or other purposes that
are not expressly permitted by these Terms;
copy, store or otherwise access any information contained on the Site,
Application, Services or Content for purposes not expressly permitted by these
Terms;
infringe the rights of any person or entity, including without limitation, their
intellectual property, privacy, publicity or contractual rights;
interfere with or damage our Site, Application or Services, including, without
limitation, through the use of viruses, cancel bots, Trojan horses, harmful
code, flood pings, denial-of-service attacks, packet or IP spoofing, forged
routing or electronic mail address information or similar methods or technology;
use our Site, Application or Services to transmit, distribute, post or submit
any information concerning any other person or entity, including without
limitation, photographs of others without their permission, personal contact
information or credit, debit, calling card or account numbers;
use our Site, Application or Services in connection with the distribution of
unsolicited commercial email ("spam") or advertisements unrelated to lodging in
a private residence;
"stalk" or harass any other user of our Site, Application, or Services or
collect or store any personally identifiable information about any other user
other than for purposes of transacting as an recRent Renter or Rental Business;
offer, as a Rental Business, any Recreational Equipment that you do not yourself
own or have permission to rent as a rental or other property (without limiting
the foregoing, you will not list Recreational Equipment as a Rental Business if
you are serving in the capacity of a rental agent or listing agent for a third
party);
offer, as a Rental Business, any Recreational Equipment that may not be rented
or subleased pursuant to the terms and conditions of an agreement with a third
party, including, but not limited to, a property rental agreement;
register for more than one recRent Account or register for an recRent Account on
behalf of an individual other than yourself;
contact a Rental Business for any purpose other than asking a question related
to a booking, such Rental Business’s Recreational Equipment or Listings;
contact a Renter for any purpose other than asking a question related to a
booking or such Renter’s use of the Site, Application and Services;
when acting as a Renter or otherwise, recruit or otherwise solicit any Rental
Business or other Member or User to join third party services or websites that
are competitive to recRent, without recRent’s prior written approval;
impersonate any person or entity, or falsify or otherwise misrepresent yourself
or your affiliation with any person or entity;
use automated scripts to collect information or otherwise interact with the
Site, Application or Services;
use the Site, Application and Services to find a Rental Businesses or Renter and
then complete a booking of an Recreational Equipment transaction independent of
the Site, Application or Services in order to circumvent the obligation to pay
any Service Fees related to recRent’s provision of the Services;
as a Rental Business, submit any Listing with a false or misleading price
information, or submit any Listing with a price that you do not intend to honor;
or
post, upload, publish, submit or transmit any Content that: (i) infringes,
misappropriates or violates a third party’s patent, copyright, trademark, trade
secret, moral rights or other intellectual property rights, or rights of
publicity or privacy; (ii) violates, or encourages any conduct that would
violate, any applicable law or regulation or would give rise to civil liability;
(iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory,
obscene, pornographic, vulgar or offensive; (v) promotes discrimination,
bigotry, racism, hatred, harassment or harm against any individual or group;
(vi) is violent or threatening or promotes violence or actions that are
threatening to any other person; or (vii) promotes illegal or harmful activities
or substances;
systematically retrieve data or other content from our Site, Application or
Services to create or compile, directly or indirectly, in single or multiple
downloads, a collection, compilation, database, directory or the like, whether
by manual methods, through the use of bots, crawlers, or spiders, or otherwise;
use, display, mirror or frame the Site or Application, or any individual element
within the Site, Services, or Application, recRent’s name, any recRent
trademark, logo or other proprietary information, or the layout and design of
any page or form contained on a page, without recRent’s express written consent;
access, tamper with, or use non-public areas of the Site or Application,
recRent’s computer systems, or the technical delivery systems of recRent’s
providers;
attempt to probe, scan, or test the vulnerability of any recRent system or
network or breach any security or authentication measures;
avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent
any technological measure implemented by recRent or any of recRent’s providers
or any other third party (including another user) to protect the Site, Services,
Application or Collective Content;
forge any TCP/IP packet header or any part of the header information in any
email or newsgroup posting, or in any way use the Site, Services, Application or
Collective Content to send altered, deceptive or false source-identifying
information;
attempt to decipher, decompile, disassemble or reverse engineer any of the
software used to provide the Site, Services, Application or Collective Content;
or
advocate, encourage, or assist any third party in doing any of the foregoing.
recRent will have the right to
investigate and prosecute violations of any of the above to the fullest extent
of the law. recRent may involve and cooperate with law enforcement authorities
in prosecuting users who violate these Terms. You acknowledge that recRent has
no obligation to monitor your access to or use of the Site, Application,
Services or Collective Content or to review or edit any Member Content, but has
the right to do so for the purpose of operating the Site, Application and
Services, to ensure your compliance with these Terms, or to comply with
applicable law or the order or requirement of a court, administrative agency or
other governmental body. recRent reserves the right, at any time and without
prior notice, to remove or disable access to any Collective Content that
recRent, at its sole discretion, considers to be objectionable for any reason,
in violation of these Terms or otherwise harmful to the Site, Application or
Services.
PrivacySee recRent’s Privacy Policy at
http://www.recrent.com/terms and for information and notices
concerning recRent’s collection and use of your personal information.
Ownership
The Site, Application, Services,
and Collective Content are protected by copyright, trademark, and other laws of
the United States and foreign countries. You acknowledge and agree that the
Site, Application, Services and Collective Content, including all associated
intellectual property rights is the exclusive property of recRent and its
licensors. You will not remove, alter or obscure any copyright, trademark,
service mark or other proprietary rights notices incorporated in or accompanying
the Site, Application, Services, or Collective Content.
recRent Content and Member/User
Content License
Subject to your compliance with
the terms and conditions of these Terms, recRent grants you a limited,
non-exclusive, non-transferable license, to (i) access and view any recRent
Content solely for your personal and non-commercial purposes and (ii) access and
view any Member or User Content to which you are permitted access, solely for
your personal and non-commercial purposes. You have no right to sublicense the
license rights granted in this section.
You will not use, copy, adapt,
modify, prepare derivative works based upon, distribute, license, sell,
transfer, publicly display, publicly perform, transmit, broadcast or otherwise
exploit the Site, Application, Services, or Collective Content, except as
expressly permitted in these Terms. No licenses or rights are granted to you by
implication or otherwise under any intellectual property rights owned or
controlled by recRent or its licensors, except for the licenses and rights
expressly granted in these Terms.
Member/User Content
We may, in our sole discretion,
permit Members or Users to post, upload, publish, submit or transmit Member/User
Content . By making available any Member/User Content on or through the Site,
Application and Services, you hereby grant to recRent a worldwide, irrevocable,
perpetual, non-exclusive, transferable, royalty-free license, with the right to
sublicense, to use, view, copy, adapt, modify, distribute, license, sell,
transfer, publicly display, publicly perform, transmit, stream, broadcast,
access, view, and otherwise exploit such Member or User Content on, through, or
by means of the Site, Application and Services. recRent does not claim any
ownership rights in any such Member or User Content and nothing in these Terms
will be deemed to restrict any rights that you may have to use and exploit any
such Member/User Content .
You acknowledge and agree that you
are solely responsible for all Member/User Content that you make available
through the Site, Application and Services. Accordingly, you represent and
warrant that: (i) you either are the sole and exclusive owner of all Member/User
Content that you make available through the Site, Application and Services or
you have all rights, licenses, consents and releases that are necessary to grant
to recRent the rights in such Member/User Content , as contemplated under these
Terms; and (ii) neither the Member/User Content nor
your posting, uploading, publication, submission or transmittal of the
Member/User Content or recRent’s use of
the Member/User Content (or any portion
thereof) on, through or by means of the Site, Application and the Services will
infringe, misappropriate or violate a third party’s patent, copyright,
trademark, trade secret, moral rights or other proprietary or intellectual
property rights, or rights of publicity or privacy, or result in the violation
of any applicable law or regulation.
Links
The Site, Application and Services
may contain links to third-party websites or resources. You acknowledge and
agree that recRent is not responsible or liable for: (i) the availability or
accuracy of such websites or resources; or (ii) the content, products, or
services on or available from such websites or resources. Links to such websites
or resources do not imply any endorsement by recRent of such websites or
resources or the content, products, or services available from such websites or
resources. You acknowledge sole responsibility for and assume all risk arising
from your use of any such websites or resources or the Content, products or
services on or available from such websites or resources.
Proprietary Rights Notices
All trademarks, service marks,
logos, trade names and any other proprietary designations of recRent used herein
are trademarks or registered trademarks of recRent. Any other trademarks,
service marks, logos, trade names and any other proprietary designations are the
trademarks or registered trademarks of their respective parties.
Feedback
We welcome and encourage you to
provide feedback, comments and suggestions for improvements to the Site,
Application and Services (“Feedback”). You may submit Feedback by
emailing us at
terms@recrent.com or through the “Contact” (www.recrent.com/contact) section of the Site and
Application. You acknowledge and agree that all Feedback will be the sole and
exclusive property of recRent and you hereby irrevocably assign to recRent and
agree to irrevocably assign to recRent all of your right, title, and interest in
and to all Feedback, including without limitation all worldwide patent,
copyright, trade secret, moral and other proprietary or intellectual property
rights therein. At recRent’s request and expense, you will execute documents and
take such further acts as recRent may reasonably request to assist recRent to
acquire, perfect, and maintain its intellectual property rights and other legal
protections for the Feedback.
Copyright Policy
recRent respects copyright law and
expects its users to do the same. It is recRent’s policy to terminate in
appropriate circumstances the recRent Accounts of Members or other account
holders who repeatedly infringe or are believed to be repeatedly infringing the
rights of copyright holders. Please see recRent’s Copyright Policy at
www.recrent.com/terms, for further information.
Termination and recRent Account
Cancellation
We may, in our discretion and
without liability to you, with or without cause, with or without prior notice
and at any time: (a) terminate these Terms or your access to our Site,
Application and Services, and (b) deactivate or cancel your recRent Account.
Upon termination we will promptly pay you any amounts we reasonably determine we
owe you in our discretion, which we are legally obligated to pay you. In the
event recRent terminates these Terms, or your access to our Site, Application
and Services or deactivates or cancels your recRent Account you will remain
liable for all amounts due hereunder. You may cancel your recRent Account at any
time via the “Cancel Account” feature of the Services or by sending an email to
terms@recrent.com. Please note that if your recRent
Account is cancelled, we do not have an obligation to delete or return to you
any Content you have posted to the Site, Application and Services, including,
but not limited to, any reviews or Feedback.
Disclaimers
IF YOU CHOOSE TO USE THE SITE,
APPLICATION, SERVICES YOU DO SO RENTERSAT YOUR SOLE RISK. YOU ACKNOWLEDGE AND
AGREE THAT RECRENT DOES NOT HAVE AN OBLIGATION TO CONDUCT BACKGROUND CHECKS ON
ANY MEMBER, INCLUDING, BUT NOT LIMITED TO, RENTERS AND RENTAL BUSINESSESRENTERS,
BUT MAY CONDUCT SUCH BACKGROUND CHECKS IN ITS SOLE DISCRETION. THE SITE,
APPLICATION, SERVICES, COLLECTIVE CONTENT ARE PROVIDED “AS IS”, WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, RECRENT
EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF
COURSE OF DEALING OR USAGE OF TRADE. RECRENT MAKES NO WARRANTY THAT THE SITE,
APPLICATION, SERVICES, COLLECTIVE CONTENT, INCLUDING, BUT NOT LIMITED TO, THE
LISTINGS OR ANY RENTAL EQUIPMENT , WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE
ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. RECRENT MAKES NO WARRANTY
REGARDING THE QUALITY OF ANY LISTINGS, RENTAL EQUIPMENT, THE SERVICES OR
COLLECTIVE CONTENT OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR
RELIABILITY OF ANY COLLECTIVE CONTENT OBTAINED THROUGH THE SITE, APPLICATION, OR
SERVICES.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM RECRENT OR
THROUGH THE SITE, APPLICATION, SERVICES OR COLLECTIVE CONTENT, WILL CREATE ANY
WARRANTY NOT EXPRESSLY MADE HEREIN.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH
OTHER USERS OF THE SITE, APPLICATION OR SERVICES AND WITH OTHER PERSONS WITH
WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE,
APPLICATION OR SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY RENTAL BUSINESSESOR
RENTERS. YOU UNDERSTAND THAT RECRENT DOES NOT MAKE ANY ATTEMPT TO VERIFY THE
STATEMENTS OF USERS OF THE SITE, APPLICATION OR SERVICES OR TO REVIEW OR VISIT
ANY RENTAL EQUIPMENT. RECRENT MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE
CONDUCT OF USERS OF THE SITE, APPLICATION OR SERVICES OR THEIR COMPATIBILITY
WITH ANY CURRENT OR FUTURE USERS OF THE SITE, APPLICATION OR SERVICES. YOU AGREE
TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH OTHER
USERS OF THE SITE, APPLICATION OR SERVICES AND WITH OTHER PERSONS WITH WHOM YOU
COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE, APPLICATION OR
SERVICES, INCLUDING, BUT NOT LIMITED TO, RENTERS AND RENTAL BUSINESSES,
PARTICULARLY IF YOU DECIDE TO MEET OFFLINE OR IN PERSON REGARDLESS OF WHETHER
SUCH MEETINGS ARE ORGANIZED BY RECRENT. NOTWITHSTANDING RECRENT’S APPOINTMENT AS
THE LIMITED AGENT OF THE RENTAL BUSINESSES FOR THE PURPOSE OF ACCEPTING PAYMENTS
FROM RENTERSON BEHALF OF THE RENTAL BUSINESS, RECRENT EXPLICITLY DISCLAIMS ALL
LIABILITY FOR ANY ACT OR OMISSION OF ANY RENTER OR OTHER THIRD PARTY.
Limitation of Liability
YOU ACKNOWLEDGE AND AGREE THAT, TO
THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS
TO AND USE OF THE SITE, APPLICATION, SERVICES AND COLLECTIVE CONTENT, YOUR
LISTING OR BOOKING OF ANY RENTAL EQUIPMENT VIA THE SITE, APPLICATION AND
SERVICES, , AND ANY CONTACT YOU HAVE WITH OTHER USERS OF RECRENT WHETHER IN
PERSON OR ONLINE REMAINS WITH YOU. NEITHER RECRENT NOR ANY OTHER PARTY INVOLVED
IN CREATING, PRODUCING, OR DELIVERING THE SITE, APPLICATION, SERVICES,
COLLECTIVE CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR
CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL,
SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF
SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY
INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS,
FROM THE USE OF OR INABILITY TO USE THE SITE, APPLICATION, SERVICES OR
COLLECTIVE CONTENT, FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER
USERS OF THE SITE, APPLICATION, OR SERVICES OR OTHER PERSONS WITH WHOM YOU
COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE, APPLICATION,
SERVICES, OR FROM YOUR LISTING OR BOOKING OF ANY RENTAL EQUIPMENT VIA THE SITE,
APPLICATION AND SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT
RECRENT HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED
REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Indemnification
You agree to release, defend,
indemnify, and hold recRent and its affiliates and subsidiaries, and their
officers, directors, employees and agents, harmless from and against any claims,
liabilities, damages, losses, and expenses, including, without limitation,
reasonable legal and accounting fees, arising out of or in any way connected
with (a) your access to or use of the Site, Application, Services, or Collective
Content or your violation of these Terms; (b) your Member or User Content; (c)
your (i) interaction with any Member or User, (ii) booking of
Recreational Equipment, (iii) creation of
a Listing or (iv) the use, condition or rental of Recreational Equipment by you,
including, but not limited to any injuries, losses, or damages (compensatory,
direct, incidental, consequential or otherwise) of any kind arising in
connection with or as a result of a rental, booking or use of the Recreational
Equipment.
Export Control and Restricted
Countries
You may not use, export,
re-export, import, or transfer the Application except as authorized by United
States law, the laws of the jurisdiction in which you obtained the Application,
and any other applicable laws. In particular, but without limitation, the
Application may not be exported or re-exported: (a) into any United States
embargoed countries; or (b) to anyone on the U.S. Treasury Department’s list of
Specially Designated Nationals or the U.S. Department of Commerce’s Denied
Person’s List or Entity List. By using the Site, Application and Services, you
represent and warrant that (i) neither you nor your listed Recreational
Equipment is located in a country that is subject to a U.S. Government embargo,
or that has been designated by the U.S. Government as a “terrorist supporting”
country and (ii) you are not listed on any U.S. Government list of prohibited or
restricted parties. You also will not use the Site, Application and Services for
any purpose prohibited by U.S. law, including the development, design,
manufacture or production of missiles, or nuclear, chemical or biological
weapons. recRent does not permit Listings associated with certain countries due
to U.S. embargo restrictions.
Reporting Misconduct
If you rent from a Rental Business
who you feel is acting or has acted inappropriately, including but not limited
to, anyone who (i) engages in offensive, violent or sexually inappropriate
behavior, or (ii) engages in any other disturbing conduct, you should
immediately report such person to the appropriate authorities and then to
recRent by contacting us with your police station and report number at
help@recrent.com; provided that your report will not obligate us to take
any action beyond that required by law (if any) or cause us to incur any
liability to you.
Entire Agreement
These Terms constitute the entire
and exclusive understanding and agreement between recRent and you regarding the
Site, Application, Services, Collective Content, and any bookings or Listings of
Recreational Equipment made via the Site, Application and Services, and these
Terms supersede and replace any and all prior oral or written understandings or
agreements between recRent and you regarding bookings or listings of
Recreational Equipment, the Site, Application, Services, Collective Content.
Assignment
You may not assign or transfer
these Terms, by operation of law or otherwise, without recRent’s prior written
consent. Any attempt by you to assign or transfer these Terms, without such
consent, will be null and of no effect. recRent may assign or transfer these
Terms, at its sole discretion, without restriction. Subject to the foregoing,
these Terms will bind and inure to the benefit of the parties, their successors
and permitted assigns.
Notices
Any notices or other
communications permitted or required hereunder, including those regarding
modifications to these Terms, will be in writing and given by recRent (i) via
email (in each case to the address that you provide) or (ii) by posting to the
Site or via the Application. For notices made by e-mail, the date of receipt
will be deemed the date on which such notice is transmitted.
Controlling Law and Jurisdiction
These Terms will be interpreted in
accordance with the laws of the State of Arizona and the United States of
America, without regard to its conflict-of-law provisions. You and we agree to
submit to the personal jurisdiction of a state court located in Maricopa County,
Phoenix, Arizona or a United States District Court for any actions for which the
parties retain the right to seek injunctive or other equitable relief in
a court of competent jurisdiction to prevent the actual or threatened
infringement, misappropriation or violation of a party’s copyrights, trademarks,
trade secrets, patents, or other intellectual property rights, as set forth
in the Dispute Resolution provision below.
Dispute Resolution
You and recRent agree that any
dispute, claim or controversy arising out of or relating to these Terms or the
breach, termination, enforcement, interpretation or validity thereof, or to the
use of the Services or use of the Site or Application (collectively, “Disputes”)
will be settled by binding arbitration , except that each party retains the
right to seek injunctive or other equitable relief in a court of competent
jurisdiction to prevent the actual or threatened infringement, misappropriation
or violation of a party’s copyrights, trademarks, trade secrets, patents, or
other intellectual property rights. You acknowledge and agree that you and
recRent are each waiving the right to a trial by jury or to participate as a
plaintiff or class member in any purported class action or representative
proceeding. Further, unless both you and recRent otherwise agree in writing, the
arbitrator may not consolidate more than one person's claims, and may not
otherwise preside over any form of any class or representative proceeding. If
this specific paragraph is held unenforceable, then the entirety of this
“Dispute Resolution” section will be deemed void. Except as provided in the
preceding sentence, this “Dispute Resolution” section will survive any
termination of these Terms.
Arbitration Rules and Governing
Law. The arbitration will be administered by the American Arbitration
Association (“AAA”) in accordance with the Commercial Arbitration Rules and the
Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in
effect, except as modified by this “Dispute Resolution” section. (The AAA Rules
are available at
http://www.adr.org/arb_med or by calling the AAA at
1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and
enforcement of this section.
Arbitration Process. A party who
desires to initiate arbitration must provide the other party with a written
Demand for Arbitration as specified in the AAA Rules. (The AAA provides a form
Demand for Arbitration at
http://www.adr.org/aaa/ShowPDF?doc=ADRSTG_004175 and a separate form for
California residents at
http://adr.org/aaa/ShowPDF?doc=ADRSTG_004314.) The arbitrator will be either a
retired judge or an attorney licensed to practice law in the state of California
and will be selected by the parties from the AAA’s roster of consumer dispute
arbitrators. If the parties are unable to agree upon an arbitrator within seven
(7) days of delivery of the Demand for Arbitration, then the AAA will appoint
the arbitrator in accordance with the AAA Rules.
Arbitration Location and
Procedure. Unless you and recRent otherwise agree, the arbitration will be
conducted in the county where you reside. If your claim does not exceed $10,000,
then the arbitration will be conducted solely on the basis of documents you and
recRent submit to the arbitrator, unless you request a hearing or the arbitrator
determines that a hearing is necessary. If your claim exceeds $10,000, your
right to a hearing will be determined by the AAA Rules. Subject to the AAA
Rules, the arbitrator will have the discretion to direct a reasonable exchange
of information by the parties, consistent with the expedited nature of the
arbitration.
Arbitrator’s Decision. The
arbitrator will render an award within the time frame specified in the AAA
Rules. The arbitrator’s decision will include the essential findings and
conclusions upon which the arbitrator based the award. Judgment on the
arbitration award may be entered in any court having jurisdiction thereof. The
arbitrator’s award damages must be consistent with the terms of the “Limitation
of Liability” section above as to the types and the amounts of damages for which
a party may be held liable. The arbitrator may award declaratory or injunctive
relief only in favor of the claimant and only to the extent necessary to provide
relief warranted by the claimant’s individual claim. If you prevail in
arbitration you will be entitled to an award of attorneys’ fees and expenses, to
the extent provided under applicable law.
Fees. Your responsibility to pay
any AAA filing, administrative and arbitrator fees will be solely as set forth
in the AAA Rules.
Changes. Notwithstanding the
provisions of the “Modification” section above, if recRent changes this “Dispute
Resolution” section after the date you first accepted these Terms (or accepted
any subsequent changes to these Terms), you may reject any such change by
sending us written notice (including by email to
terms@recrent.com) within 30 days of the date such
change became effective, as indicated in the “Last Updated Date” above or in the
date of recRent’s email to you notifying you of such change. By rejecting any
change, you are agreeing that you will arbitrate any Dispute between you and
recRent in accordance with the provisions of this “Dispute Resolution” section
as of the date you first accepted these Terms (or accepted any subsequent
changes to these Terms).
General
The failure of recRent to enforce
any right or provision of these Terms will not constitute a waiver of future
enforcement of that right or provision. The waiver of any such right or
provision will be effective only if in writing and signed by a duly authorized
representative of recRent. Except as expressly set forth in these Terms, the
exercise by either party of any of its remedies under these Terms will be
without prejudice to its other remedies under these Terms or otherwise. If for
any reason an arbitrator or a court of competent jurisdiction finds any
provision of these Terms invalid or unenforceable, that provision will be
enforced to the maximum extent permissible and the other provisions of these
Terms will remain in full force and effect.
Contacting recRent
If you have any questions about
these Terms or any App Store Sourced Application, please contact recRent at
terms@recrent.com.
Privacy Policy
Last Updated: June 15, 2012
recRent, Inc. ("recRent", "we" or
"us") provides this Privacy Policy to inform you of our policies and procedures
regarding the collection, use and disclosure of personal information we receive
from users of
www.recrent.com (the "Site") and our application
for mobile devices (the "Application") . This Privacy Policy applies only to
information that you provide to us through the Site and Application. This
Privacy Policy may be updated from time to time. We may update this Privacy
Policy to reflect changes to our information practices. If we make any material
changes we will notify you by email (sent to the e-mail address specified in
your recRent Account) or by means of a notice on the Site and Application prior
to the change becoming effective. We encourage you to periodically review this
page for the latest information on our privacy practices. Unless otherwise
defined in this Privacy Policy, terms used in this Privacy Policy have the same
meanings as in our Terms of Service (http://www.recrent.com/terms).
As used in this policy, the terms
"using" and "processing" information include using cookies on a computer,
subjecting the information to statistical or other analysis and using or
handling information in any way, including, but not limited to collecting,
storing, evaluating, modifying, deleting, using, combining, disclosing and
transferring information within our organization or among our affiliates within
the United States or internationally.
International Transfer
YOUR INFORMATION MAY BE
TRANSFERRED TO - AND MAINTAINED ON - COMPUTERS LOCATED OUTSIDE OF YOUR STATE,
PROVINCE, COUNTRY OR OTHER GOVERNMENTAL JURISDICTION WHERE THE PRIVACY LAWS MAY
NOT BE AS PROTECTIVE AS THOSE IN YOUR JURISDICTION. IF YOU ARE LOCATED OUTSIDE
THE UNITED STATES AND CHOOSE TO PROVIDE INFORMATION TO US, RECRENT TRANSFERS
PERSONAL INFORMATION TO THE UNITED STATES AND PROCESSES IT THERE. YOUR CONSENT
TO THIS PRIVACY POLICY FOLLOWED BY YOUR SUBMISSION OF SUCH INFORMATION
REPRESENTS YOUR AGREEMENT TO THAT TRANSFER.
Information Collection and Use
Our primary goals in collecting
information are to provide and improve our Site, Application, services, features
and content, to administer your use of the Site and Application (together, the
"Service") and to enable users to enjoy and easily navigate the Site and
Application.
Personally Identifiable
Information
When you register with us through
the Site or Application and become a Member, make a Booking through the Site or
Application, Recreational Equipment, or when you wish to contact a Rental
Business, we will ask you for personally identifiable information. This refers
to information about you that can be used to contact or identify you ("Identity
Information"). Identity Information includes, but is not limited to, your name,
phone number, email address, social security number (SSN), and home postal
address, but does not include your credit card number or billing information. In
order to process some of your transactions through the Site and Application, we
may also ask for your credit card number and other billing information ("Billing
Information") (Identity Information and Billing Information together, "Personal
Information"). If the address you have submitted on the Site or Application
matches that of your credit card billing address, that address would be
considered Identity Information. Some Personal Information is required, like
your name and email address, and other Personal Information is optional, like
your date of birth. We reserve the right to require address confirmation for
Rental Businesses that choose to list Rentals on the Site or Application. If we
require such confirmation, we will send a code via postal mail to the address
contained in the Rental Business Listing and ask you to enter the code via the
Site, Application and Service in order to confirm the address of the
Rental Business providing the
Recreational Equipment included in
the applicable Listing. We use your Personal Information to provide the Service
and administer your inquiries.
We collect Personal Information in
connection with your registration to join the Service. You can register to join
via the Site or Application by completing the required forms.
You can also register to join by
logging into online accounts you may have with third party service providers
("SNS")(e.g. Facebook); each such account, a "Third Party Account", via our Site
or Application as described below. As part of the functionality of the Site,
Service and Application, you may link your recRent Account with Third Party
Accounts, by either: (i) providing your Third Party Account login information to
recRent through the Site, Service or Application; or (ii) allowing recRent to
access your Third Party Account, as is permitted under the applicable terms and
conditions that govern your use of each Third Party Account. You represent that
you are entitled to disclose your Third Party Account login information to
recRent and/or grant recRent access to your Third Party Account (including, but
not limited to, for use for the purposes described herein), without breach by
you of any of the terms and conditions that govern your use of the applicable
Third Party Account and without obligating recRent to pay any fees or making
recRent subject to any usage limitations imposed by the applicable SNS. If you
decide to register by logging into a Third Party Account via our Site or
Application, we will obtain the Personal Information you have provided to the
applicable SNS (such as your "real" name, email address, profile picture, names
of SNS friends, names of SNS groups to which you belong, other information you
make publicly available via the applicable SNS and/or other information you
authorize recRent to access by authorizing the SNS to provide such information)
from your Third Party Accounts and use that information to create your recRent
Account and recRent Account profile page and you will become a Member. Depending
on the Third Party Accounts you choose and subject to the privacy settings that
you have set in such Third Party Accounts, you understand that by granting us
access to the Third Party Accounts, we will access, make available and store (if
applicable and as permitted by the SNS and authorized by you) the information in
your Third Party Accounts so that it is available on and through your recRent
Account on the Site, Service and Application. If there is information about your
"friends" or people with whom you are associated in your Third Party Account,
the information we obtain about those "friends" or people with whom you are
associated, may also depend on the privacy settings such people have with the
applicable SNS.
We also collect the other
information that you provide as part of registration and the administration and
personalization of your recRent Account profile (e.g., without limitation, zip
code (on its own) and individual preferences or demographic information)
("Non-Identifying Information").
We use your Personal Information
(in some cases, in conjunction with your Non-Identifying Information) mainly to
provide the Service, complete your transactions, and administer your inquiries.
Certain Non-Identifying
Information would be considered a part of your Personal Information if it were
combined with other identifiers (for example, combining your zip code with your
street address) in a way that enables you to be identified. But the same pieces
of information are considered Non-Identifying Information when they are taken
alone or combined only with other non-identifying information (for example, your
demographic information). We may combine your Personal Information with
Non-Identifying Information and aggregate it with information collected from
other recRent Users (defined below) to attempt to provide you with a better
experience, to improve the quality and value of the Service and to analyze and
understand how our Site, Application and Service are used. We may also use the
combined information without aggregating it to serve you specifically, for
instance to deliver a product to you according to your preferences or
restrictions.
We also use your Personal
Information to contact you with recRent newsletters, marketing or promotional
materials and other information that may be of interest to you. If you decide at
any time that you no longer wish to receive such communications from us, please
follow the unsubscribe instructions provided in any of the communications or
update your "Notifications" information. (See "Changing or Deleting
Information," below.) Please note that we may also use your Personal Information
to contact you with information related to your use of the Service; you may not
opt out of these notifications.
Log Data
When you visit the Site and
Application, whether as a Member or a non-registered user just browsing (any of
these, an "recRent User"), our servers automatically record information that
your browser sends whenever you visit a website ("Log Data"). This Log Data may
include information such as your computer's Internet Protocol ("IP") address,
browser type or the webpage you were visiting before you came to our Site and
Application, pages of our Site and Application that you visit, the time spent on
those pages, information you search for on our Site and Application, access
times and dates, and other statistics. We use this information to monitor and
analyze use of the Site, Application and the Service and for the Site and
Application's technical administration, to increase our Site and Application's
functionality and user-friendliness, and to better tailor our Site and
Application to our visitors' needs. We also use this information to verify that
visitors to the Site meet the criteria required to process their requests. We do
not treat Log Data as Personal Information or use it in association with other
Personal Information, though we may aggregate, analyze and evaluate such
information for the same purposes as stated above regarding other
Non-Identifying Information.
Cookies
Like many websites, we use
"cookies" to collect information. A cookie is a small data file that we transfer
to your computer's hard disk for record-keeping purposes. We use cookies for two
purposes. First, we utilize persistent cookies to save your login information
for future logins to the Site and Application. Second, we utilize session ID
cookies to enable certain features of the Site and Application, to better
understand how you interact with the Site and Application and to monitor
aggregate usage by recRent Users and web traffic routing on the Site and
Application. Unlike persistent cookies, session cookies are deleted from your
computer when you log off from the Site, Application and Service and then close
your browser. Third party advertisers on the Site and Application may also place
or read cookies on your browser. You can instruct your browser, by changing its
options, to stop accepting cookies or to prompt you before accepting a cookie
from the websites you visit. If you do not accept cookies, however, you may not
be able to use all portions of the Site or Application or all functionality of
the Service.
Web Beacons
Our Site and Application may
contain electronic images known as Web beacons (sometimes called single-pixel
gifs) and are used along with cookies to compile aggregated statistics to
analyze how our Site and Application are used and may be used in some of our
emails to let us know which emails and links have been opened by recipients.
This allows us to gauge the effectiveness of our customer communications and
marketing campaigns.
Rental BusinessRental BusinessPhishing
Identity theft and the practice
currently known as "phishing" are of great concern to recRent. Safeguarding
information to help protect you from identity theft is a top priority. We do not
and will not, at any time, request your credit card information, your recRent
Account ID, login password, or national identification numbers in a non-secure
or unsolicited e-mail or telephone communication. For more information about
phishing, visit the Federal Trade Commission's website at
http://www.ftc.gov.
Information Sharing and Disclosure
Overview
The Site, Application and Service
can be used to facilitate the listing and booking of Recreational Equipment.
Listings for such Recreational Equipment are made available via the Site,
Application and Service by Rental Businesses. Listings posted by Rental
Businesss, ratings and reviews of Rental Businesses and Renters, and the Profile
Information (as defined below) of Rental Businesses and Renters, are visible to
any recRent User.
recRent Members and Users
When you create a recRent Account,
we will set up an recRent Account portal page for you. Your recRent Account
profile page will include Personal Information to allow you to manage your
Rental Bookings and profile information. You will have access to Personal
Information, Bookings, and Reviews of your Bookings (together, your "Profile
Information"). We will NOT display your Profile Information in your recRent
Account portal page publicly via the Site and Application, and, with your prior
permission, on third party sites. Any information you choose to provide as part
of your Profile Information will NOT be publicly visible to all recRent Users.
You can review and revise your Profile Information at any time.
Bookings
If you request to make a booking via the Site, Application and Service, recRent
will share the following information about you with the applicable Rental
Business: (i) including but not limited to your first and last name, address,
phone number, email (ii) booking information with reference to the Businesses
listed Rental Item(iii) payment information and capabilities for the Rental
Business to perform transactions with the payment information within the recRent
business portal. The payment information
is encrypted and is not visible or provided for use outside the business
portal.(iv) All of this information will enable the Rental Business to
facilitate the rental process with your booking. The Rental Business may use
this information to contact you regarding the booking of the Rental Item.
Aggregate Information and
Non-Identifying Information
We may share aggregated
information that does not include Personal Information and we may otherwise
disclose Non-Identifying Information and Log Data with third parties for
industry analysis, demographic profiling and other purposes. Any aggregated
information shared in these contexts will not contain your Personal Information.
Service Providers
We may employ third party
companies and individuals to facilitate our Service, to provide the Service on
our behalf, to perform Site and Application-related services (e.g., without
limitation, maintenance services, database management, web analytics, fraud
detection services relating to the activity of recRent Users and improvement of
the Site and Application's features) or to assist us in analyzing how our Site,
Application and Service are used. These third parties may have access to your
Personal Information; if they do, this access is only so that they may perform
these tasks on our behalf and they are obligated not to disclose or use it for
any other purpose. We may also provide Personal Information to our business
partners or other trusted entities for the purpose of providing you with
information on goods or services we believe will be of interest to you. You can,
at any time, opt out of receiving such communications. Third party vendors,
including Google, use cookies to serve ads based on a recRent User's prior
visits to recRent. You can disable these specific cookies that track prior
visits for the sake of follow-up advertising by opting out at
http://www.google.com/privacy_ads.html.
Compliance with Laws and Law
Enforcement; Guarantee Program
recRent cooperates with government
and law enforcement officials and private parties to enforce and comply with the
law. We will disclose any information about you to government or law enforcement
officials or private parties as we, in our sole discretion, believe necessary or
appropriate to respond to claims and legal process (including but not limited to
subpoenas), to protect the property and rights of recRent or a third party, to
protect the safety of the public or any person, or to prevent or stop activity
we may consider to be, or to pose a risk of being, any illegal, unethical or
legally actionable activity.
We will disclose any information
about you to government or law enforcement officials and to our insurance
services providers as we, in our sole discretion, believe necessary or
appropriate, to protect the property and rights of recRent or a third party, to
protect the safety of the public or any person, or to prevent or stop activity
we may consider to be, or to pose a risk of being, any illegal, unethical or
legally actionable activity.
Business Transfers
recRent may sell, transfer or
otherwise share some or all of its assets, including your Personal Information,
in connection with a merger, acquisition, reorganization or sale of assets or in
the event of bankruptcy.
Changing or Deleting Your
Information
All Members may review, update,
correct or delete the Personal Information in their registration profile by
contacting us at
terms@recrent.com or editing the relevant part of their profile. If you
would like us to cancel your recRent Account, please contact us or select the
"Cancel Account" feature of the Service and we will attempt to accommodate your
request if we do not have any legal obligation or a legitimate business reason
to retain the information contained in your recRent Account. Please note that,
if you cancel your recRent Account, any reviews you have posted via the Site and
Application will remain publicly viewable via the Site and Application. Please
see below for privacy contact information.
Security
recRent is very concerned with
safeguarding your information. When you enter sensitive information (such as
credit card number and/or social security number) on our registration or order
forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the Personal
Information submitted to us, both during transmission and once we receive it. No
method of transmission over the Internet, or method of electronic storage, is
100% secure, however. Therefore, we cannot guarantee its absolute security. If
you have any questions about security on our Site and Application, you can
contact us.
We will make any legally required
disclosures of any breach of the security, confidentiality, or integrity of your
unencrypted electronically stored "personal data" (as defined in applicable
state statutes on security breach notification) to you via email or conspicuous
posting on the Site and Application in the most expedient time possible and
without unreasonable delay, insofar as consistent with (i) the legitimate needs
of law enforcement or (ii) any measures necessary to determine the scope of the
breach and restore the reasonable integrity of the data system.
Links to Other Websites
Our Site and Application contain
links to other websites. If you choose to visit an advertiser by "clicking on" a
banner ad or other type of advertisement, or click on another third party link,
you will be directed to that third party's website. The fact that we link to a
website or present a banner ad or other type of advertisement is not an
endorsement, authorization or representation of our affiliation with that third
party, nor is it an endorsement of their privacy or information security
policies or practices. We do not exercise control over third party websites.
These other websites may place their own cookies or other files on your
computer, collect data or solicit personal information from you. Other websites
follow different rules regarding the use or disclosure of the personal
information you submit to them. We encourage you to read the privacy policies or
statements of the other websites you visit.
Testimonials
With your consent we may post your
testimonial on the Site and Application along with your name. If you want your
testimonial removed please contact us.
Our Policy Toward Children
The Site and Application are not
directed to individuals under 18. We do not knowingly collect personally
identifiable information from children under 13. If a parent or guardian becomes
aware that his or her child has provided us with Personal Information without
their consent, he or she should contact us. If we become aware that a child
under 13 has provided us with Personal Information, we will delete such
information from our files.
Contacting Us
If you have any questions about
this Privacy Policy, please visit our help center.